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Visitor Services

Visitor Services

The Golden Visitor Centre is located at 1000 Trans Canada Highway and is open 7 days a week between 9 am and 5 pm during the summer season. 
New measures have been implemented to ensure the safety of our counsellors and visitors including physical distancing measures, interactions via a window service, and no public access to brochure racks, amongst others. With these in place, we encourage you to visit the centre to help you make the most of your experience in Golden. During your consultation with a visitor information counsellor, a digital itinerary can be created and emailed to your personal device and printed collateral will be handed out upon request. 

From June 15th, 2021 recreational travel within British Columbia is allowed. Non-essential travel between provinces continues to be restricted until Phase 3 which could begin as early as July 1st. View the current travel restrictions at View the Restart Plan at Golden is ready to immediately welcome visitors from across British Columbia. The provincewide mask mandate, business safety protocols and physical distancing measures remain in place.

Travel orders in B.C. continue to restrict non-essential travel from outside the province, however, we look forward to welcoming visitors from across Canada back as soon as BC moves to step 3 which could be as early as July 1st. To learn more about British Columbia’s travel orders, and to identify which health area you currently reside in visit

We have created a "Travelling to Golden during COVID-19" document to help you plan ahead, CLICK HERE to view or download it. 
Review Destination BC's "10 Ways to Travel Safely and Responsibly" before leaving home.

Visitor Services are also available year-round by phone, e-mail and at the Kicking Horse Country Chamber of Commerce

Tel: 250-439-7290 or email: 

Friendly, welcoming visitor information counsellors will be on hand to help you find information about activities, attractions and accommodations in and around Golden, plus Golden travel guides and maps. Our information counsellors can help you create your own customized itinerary, which can be e-mailed directly to your own device; saving paper, and keeping you travelling light as you experience all that Golden has to offer. Whether you need a map, suggestions for dinner, help planning your trip or to find an activity or accommodation, visitor services in Golden has it covered. 

Pick up trail maps or the Golden Travel Planner,  use the digital kiosks and wifi hotspot to find information about Golden online. Facilities at the Visitor Centre include:

  • wifi
  • digital kiosks
  • picnic tables
  • dog run
  • sani-dump ($7 user fee) 
  • Parks Canada day & annual passes available for purchase 
  • Parks Canada branded souvenirs and backcountry maps 
  • Kicking Horse Mountain Resort passes available for purchase

Golden is a popular vacation destination, and we highly recommend booking accommodation in advance, especially campsites, during the high season and holiday weekends.  Click here to see holiday dates.

When the centre is closed, we encourage you to visit the website, using one of the free wi-fi hotspots, access a digital kiosk, use our social media channels or send us an e-mail. 




Use the Golden Experience Finder to see information customised to your requirements and the handy trip planning tool to create your own personal itinerary.

Don't forget to add the Tourism Golden web app. to your mobile device, making it quick and easy to access from your home screen using free wifi offered in numerous places in and around Golden.

Other useful resources before you leave, or whilst on the road include:

Drive BC for road conditions in BC,

Parks Canada important bulletins for Yoho, Glacier, Kootenay, Banff Lake Louise, Jasper and 

Destination BC's Know Before You Go for other resources and information.