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Visitor Services

Visitor Services

The Golden Visitor Centre is closed for the winter season 2021/2022.


We encourage you to visit the centre in the summer to help you make the most of your experience in Golden. During your consultation with a visitor information counsellor, a digital itinerary can be created and emailed to your personal device and additional maps and resources will be handed out upon request. 

As of July 1st, 2021 recreational travel within Canada is allowed. Golden has since been welcoming visitors from all other provinces and territories. Masks are recommended in public indoor settings for all people 12 and older who are not yet fully vaccinated. You can see British Columbias full Restart Plan at

Fully vaccinated foreign nationals will be allowed to enter Canada for discretionary travel as of September 7th, 2021 if they meet specific criteria: LEARN MORE

Check if you qualify for the fully vaccinated traveller exemption


We have created a "Travelling to Golden during COVID-19" document to help you plan ahead, CLICK HERE to view or download it. 
Review Destination BC's "10 Ways to Travel Safely and Responsibly" before leaving home.

Though our Visitor Centre is closed for the season, you can find answers to your questions by calling Tourism Golden's marketing office at:

Tel: 250.439.1111 or by email at

The Kicking Horse Country Chamber of Commerce is also a great resource for travels.


Summer Services 2022:

Friendly, welcoming visitor information counsellors will be on hand to help you find information about activities, attractions and accommodations in and around Golden, plus Golden travel guides and maps. Our information counsellors can help you create your own customized itinerary, which can be e-mailed directly to your own device; saving paper, and keeping you travelling light as you experience all that Golden has to offer. Whether you need a map, suggestions for dinner, help planning your trip or to find an activity or accommodation, visitor services in Golden has it covered. 

Pick up trail maps or the Golden Travel Planner,  use the digital kiosks and wifi hotspot to find information about Golden online. Facilities at the Visitor Centre include:

  • wifi
  • digital kiosks
  • picnic tables
  • dog run
  • sani-dump ($7 user fee) 
  • Parks Canada day & annual passes available for purchase 
  • Parks Canada branded souvenirs and backcountry maps 
  • Kicking Horse Mountain Resort passes available for purchase

Golden is a popular vacation destination, and we highly recommend booking accommodation in advance, especially campsites, during the high season and holiday weekends.  Click here to see holiday dates.

When the centre is closed, we encourage you to visit our website, using one of the free wi-fi hotspots, use our social media channels, call us or send us an e-mail. 

In the summer, the centre is open 7 days a week between 9 am and 5 pm.


1000 Trans Canada Highway 

Tel: 250-439-7290 or email: 




Use the Golden Experience Finder to see information customised to your requirements and the handy trip planning tool to create your own personal itinerary.

Don't forget to add the Tourism Golden web app. to your mobile device, making it quick and easy to access from your home screen using free wifi offered in numerous places in and around Golden.

Other useful resources before you leave, or whilst on the road include:

Drive BC for road conditions in BC,

Parks Canada important bulletins for Yoho, Glacier, Kootenay, Banff Lake Louise, Jasper and 

Destination BC's Know Before You Go for other resources and information.