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COVID-19 Information for Stakeholders

Use these links to quickly access Latest newsTourism Golden ResponseFederal Response, Provincial Response, Financial Support, Business Support, Industry Resources, Research and Public Health and travel information.


From Sept 13, proof of vaccination is required to access some businesses and events. View proof of vaccination info.

Download the updated industry toolkit.

View updated orders for gatherings and events.

View updated orders for face coverings.

View updated orders for food and liquor serving premises.

Aug 25, Masks are mandatory in indoor public settings for all people 12 years and older in B.C. 
Aug 20, Applicable to the Interior Health Region:

  • changes to gatherings in short-term rentals, and personal and organised gatherings are in effect. Learn more.

View the current travel restrictions at www.gov.bc.ca/covidtravel. View the Restart Plan at www.gov.bc.ca/restartbc.

TIABC, BCHA, ITBC, BCRTS and Destination BC produced this Tourism Sector Restart Step 3 Toolkit with guidance for the tourism industry during Step 3. 

View the new "Travelling to Golden During COVID-19 Stakeholder Toolkit" with updated information for the spring, summer, and fall of 2021. 

Latest news:

Daily update - BC COVID-19 Dashboard.
July - Read TIABC Recovery Stimulus Package for BC's Tourism & Hospitality Sector
Dec - Read the Final Report of the Tourism Task Force

Aug 24 - BC announces mandatory masks for people 12 years and older from Aug 25. Read the release.
Aug 23 - BC announces proof of vaccination from Sept 13. Read the release.
Aug 20 - Changes to Interior Health Authority guidance on masks and gatherings. Find out more.
July 30 - CEWS and CERS extended to October 23, 2021. Read the release.
July 19 - Federal announcement of easing of borders for fully vaccinated travellers. Read the release.
July 12 Federal Tourism Relief Fund launched. View details for W. Canada.
July 1 - BC Restart Plan Step 3 allows travel within Canada. Read the release.
Jun 14 - BC Restart Plan Step 2 allows travel within BC from Jun 15th. Read the release.
Jun 8 - BC State of Emergency extended to June 22. Read the release
May 25 - BC launches Restart Plan. Read the release.
May 12 - BC State of Emergency extended to May 25. Read the release.
Apr 27 - BC State of Emergency extended to May 11. Read the release.
Apr 26 - Circuit Breaker Grant now available to accommodations. Find out more.
April 23 - Joint statement from Minister Melanie Mark, TIABC, BCHA, ITBC and DBC.
April 23 - BC Government announces new travel restriction. Read the release.
April 20 - Current Province-wide restrictions.
April 13 - BC State of Emergency extended to April 27. Read the release.
 

Tourism Golden Response:

Tourism Golden is committed to supporting our tourism stakeholders during this unprecedented critical period for the industry. There is still much uncertainty but to the best of our ability, we will keep you informed of important changes to the public health situation, primary emergency programs and industry resources. In addition, we are implementing our own strategy mirroring Destination BC’s Response, Recovery, Resilience strategy to keep Golden top of mind for future visits whilst encouraging people to stay at home and flatten the curve. We are creating local and regional campaigns to be launched when appropriate. Watch the 2020 AGM for an update

The Tourism Golden office at 9th Ave N. is temporarily closed and all staff are working remotely. There is no interruption to business as we continue to assist our stakeholders through this difficult period. Contact staff or your Board sector representative. 

Keep us informed by using this link to notify us of changes to your services. We will communicate these as appropriate via our consumer webpage

Keeping you informed with regular e-blasts about the evolving COVID-19 situation and support. Read the latest Update #14

Webinars:

Jun 9th - Storytelling on Social facilitated by Conner Galway. Watch the recording.
June 10th - Golden Summer/Fall 2020. Watch the recording.
 

COVID 19 Virtual Town Hall
This online meeting took place on April 22, 2020 and provided a brief overview of Tourism Golden's online messaging, what we have been up to over the past month and how we are planning on moving forward to recovery. It also included a presentation from Kootenay Rockies Tourism on current best practices for your content messaging.

 

 

Federal Response

Provincial Response:

Financial Support for Business:

Business Support Services:

Industry Resources:

Industry Research:

Public Health Information Sources:

Government of Canada Travel Advisories

 

 

 

How you respond in this short period before the virus is contained is crucial to your business, its reputation and that of Golden. Our advice is to:

  • Review WorksafeBC guidelines, policies and procedures for returning to work.
  • Use the Back to Work Toolkit produced by the Greater Vancouver Board of Trade.
  • Use the Destination BC messaging guidance toolkit
  • Review the Destination BC Road to Recovery webinar series for practical advice.
  • Offer compassionate and flexible cancellation policies.
  • Address any concerns over media attention with accurate, concise information and provide official resources only. 
  • Offer packages and specials tailored to those most likely to travel in alignment with public health guidelines.
  • Be kind, be safe.