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COVID-19 Information for Stakeholders

Use these links to quickly access Latest newsTourism Golden ResponseFederal Response, Provincial Response, Financial Support, Business Support, Industry Resources, Research and Public Health and travel information.

We have created a winter version of our Travelling to Golden During a Pandemic Stakeholder Toolkit to help you and your staff communicate with future visitors. 

Latest news:

Daily update - BC COVID-19 Dashboard.
July - Read TIABC Recovery Stimulus Package for BC's Tourism & Hospitality Sector
Dec - Read the Final Report of the Tourism Task Force

Feb 16 - BC State of Emergency extended to March 2. Read the release.
Feb 5 - Province-wide restrictions extended with no end date. Read the release.
Feb 2 - BC State of Emergency extended to Feb 16. Read the release.
Jan 19 - BC State of Emergency extended to Feb 2. Read the release.
Jan 7 - Province-wide restrictions extended to Feb 5.
Jan 5 - BC State of Emergency extended to Jan 19. Read the release.
Dec 22 - BC State of Emergency extended to Jan 5. Read the release.
Dec 9 - BC vaccine strategy announced.
Dec 8 - BC State of Emergency extended to Dec 22. Read the release.
Dec 7 - Province-wide restrictions extended to Jan 8. 
Nov 30 - Government of Canada released COVID-19: Fall Economic Statement 2020 with additional business and tourism-specific support.
Nov 29 - US-Canada border closed to Dec 21.
Nov 24 - BC State of emergency extended to Dec 8. Read the release.
Nov 19 - New province-wide restrictions to Dec 7 issued. Find out more.
Nov 17 - BCCDC advice issued to limit non-essential travel. Find out more.
Nov 10 - BC State of Emergency extended to Nov 24. Read the release.
Nov 2 - Government announces new Canada Emergency Rent Subsidy (CERS). Read the release
Nov 2 - Government announces extension of CEWS to June 2021. Read the release. 
Oct 23 - BC launches Small & Medium-Sized Business Recovery Grant Program. Find out more.
Oct 21 - US-Canada border closure extended to Nov 21. Read the release. 
Oct 27 - BC State of Emergency extended to Nov 10. Read the release. 
Oct 13 - BC State of Emergency extended to Oct 27. Read the release.
Oct 9 - Prime Minister announces changes to support small business (CEWS, CERS, CEBA). Read the release.
Sept 29 - BC State of Emergency extended to Oct 13. Read the release.
Sept 23 - CEWS extended to summer 2021 - announced in the Speech from the Throne.
Sept 18 - Rent relief for outdoor adventure operators. Read the release
Sept 18 - US-Canada border closure extended to Oct 21. Read the release.
Sept 18 - BC Tourism Taskforce announced. Read the release.
Sept 17 - BC's Economic Recovery Plan announced. Read the release. 
Sept 15 - BC State of Emergency extended to Sept 29. Read the release.
Sept 1 - BC State of Emergency extended to Sept 15. Read the release.
Aug 20 - BC State of Emergency extended to Sept 1. Read the release.
Aug 17 - US Border will remain closed to Sept 21. More Info
Aug 4 - BC State of Emergency extended to Aug 18. Read the release.
July 7 - BC State of Emergency extended to July 21. Read the release.
June 24 - BC Phase 3 safe re-start begins. Read the release
June 19 - Canada-US Border closure extended to July 21. More info.
June 18 - Traveling to Golden COVID-19 Stakeholder Toolkit - View the document 
June 18 - Consumer COVID-19 Information sheet - View Document 
May 27 - BC State of Emergency extended to June 9. Read the release.
May 26 - Open letter to the Prime Minister from the national tourism roundtable group. Read the letter.
May 25 - Applications for Canada Emergency Rent Assistance for small business open. 
May 25 - Premier announces support for BC community DMOs to aid recovery. Read the release. We gratefully acknowledge the financial support of the Province of British Columbia.
May 15 - CEWS extended to August 29. Read the release.
May 6 - Premier outlines plans to restart BC safely. Read the release. Read BC's Restart Plan.
April 28 - Prime Minister releases joint statement by First Ministers for restarting the economy. Read the release.
April 24 - A message from Hon. Lisa Beare, Minister of Tourism, Arts & Culture. Read the message.

Tourism Golden Response:

Tourism Golden is committed to supporting our tourism stakeholders during this unprecedented critical period for the industry. There is still much uncertainty but to the best of our ability, we will keep you informed of important changes to the public health situation, primary emergency programs and industry resources. In addition, we are implementing our own strategy mirroring Destination BC’s Response, Recovery, Resilience strategy to keep Golden top of mind for future visits whilst encouraging people to stay at home and flatten the curve. We are creating local and regional campaigns to be launched when appropriate. Watch the 2020 AGM for an update

The Tourism Golden office at 9th Ave N. is temporarily closed and all staff are working remotely. There is no interruption to business as we continue to assist our stakeholders through this difficult period. Contact staff or your Board sector representative. 

Keep us informed by using this link to notify us of changes to your services. We will communicate these as appropriate via our consumer webpage

Keeping you informed with regular e-blasts about the evolving COVID-19 situation and support. Read the latest Update #14


Jun 9th - Storytelling on Social facilitated by Conner Galway. Watch the recording.
June 10th - Golden Summer/Fall 2020. Watch the recording.

COVID 19 Virtual Town Hall
This online meeting took place on April 22, 2020 and provided a brief overview of Tourism Golden's online messaging, what we have been up to over the past month and how we are planning on moving forward to recovery. It also included a presentation from Kootenay Rockies Tourism on current best practices for your content messaging.



Federal Response

Provincial Response:

Financial Support for Business:

Business Support Services:

Industry Resources:

Industry Research:

Public Health Information Sources:

Government of Canada Travel Advisories




How you respond in this short period before the virus is contained is crucial to your business, its reputation and that of Golden. Our advice is to:

  • Review WorksafeBC guidelines, policies and procedures for returning to work.
  • Use the Back to Work Toolkit produced by the Greater Vancouver Board of Trade.
  • Use the Destination BC messaging guidance toolkit
  • Review the Destination BC Road to Recovery webinar series for practical advice.
  • Offer compassionate and flexible cancellation policies.
  • Address any concerns over media attention with accurate, concise information and provide official resources only. 
  • Offer packages and specials tailored to those most likely to travel in alignment with public health guidelines.
  • Be kind, be safe.